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About 360 Assessments

What exactly is a 360 assessment?

A 360 degree (or multi-rater) assessment allows for performance feedback for a person, team, project or organization by many of the people who work with a person or team, on a project, or in that organization.

Surveying various constituents to provide feedback to each employee is not a revolutionary idea. When employees receive feedback only from their managers, they act on limited information. If employees receive feedback from other co-workers - a 360° feedback assessment -- they gain a more complete picture of performance. As 360 degree performance feedback evolves, companies' diversify the range of people who provide feedback. Many 360 degree assessments now include performance feedback from suppliers and customers, on top of the traditional sources within the organization such as direct reports, peers, managers and team members.

When employees receive feedback only from their managers, they act on limited information. If employees receive feedback from other co-workers - 360 degree feedback - they gain a more complete picture of performance.

Since 360 degree evaluation reporting is generally broken down into specified relationships, the participants (people being rated) can understand the viewpoints from different types of co-workers. Adding open-ended comments supports the 360 assessment quantitative analysis.

Over the past decade, the 360 degree performance appraisal process has evolved in many ways. Our organization is finding that medium and small businesses are participating in this type of 360 degree assessment on a regular basis. We find that companies use these leadership assessments for executive level coaching, leadership development, leadership assessment, employee evaluations and peer reviews. As organizations flatten, with more emphasis on teams, they become more conducive to collecting performance feedback from a variety of sources. Plus, technology advances over the past few years have helped increase the responsiveness and timeliness of the process while reducing the resources it takes to initiate and deploy the process.

SurveyConnect supplies fully automated and hosted 360 degree performance feedback tools. Our highly configurable, ActiveView online 360 degree feedback application allows you to use your content or ours, or our experts will be happy to help you draft 360 degree feedback content that best fits your needs. Contact us to start your 360 degree performance feedback process today.

Use fewer resources, enjoy greater flexibility, and control the process...