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Survey Select Expert Overview

Complete, Affordable and Easy to Use: Survey Select Expert

When you use Survey Select Expert, the latest software survey tool from SurveyConnect, you get answers. Answers you can use. Answers that help you make better decisions. And better decisions lead to the best results.

Human Resources - reduce turnover, evaluate your benefits, improve employee morale, determine which employee programs to implement
Customer Service - increase customer satisfaction and retention, optimize customer service offerings
Product Management - find the features your customers want, prioritize development resources

Survey Select Expert is the desktop survey software that gives you the power to quickly design surveys, administer them using a range of delivery methods and thoroughly analyze the results. Survey Select Expert enables you to ask the questions you want to get the answers you need.

Comprised of three integrated modules - Designer, Administrator and Analyzer - Expert allows you to take a survey from questions to answers, from start to finish. The complete package compiles and analyzes the data in a range of industry standard formats. Statistical information, graphics, key word analysis, gap analysis and normative data are all available and user friendly. Sophisticated report-building functions allow users to create custom reports.

Survey Select Expert is a flexible, intuitive, easy-to-use Windows-based survey solutions program. Included with Expert, you will receive complete on-screen program documentation. Customer support is available via our toll-free number (1-800-945-0040).

Survey Select Expert Designer

One key to a successful survey is asking the right questions. The Designer provides a set of optional templates to help you design your survey. Use these templates, edit and extend them for your needs, or create your own questions. Build surveys that handle any type of question: yes/no, multiple choice, open-ended, ranking, numeric and more. Build surveys that have the flexibility to skip questions or branch from question to question.

Designer Components

Customize your own questions, topics and scales
Choose from over 1600 questions categorized by topic
Select from over 40 pre-configured scales
Build and maintain custom question and scale libraries
Branch and skip questions on web surveys
Pre-populate id fields
Modify instructions on all methods of distribution

Survey Select Expert Administrator

Your audience may be local or global. Administrator provides you the flexibility to most effectively reach your audience, no matter what their technology basis or geographic location. Conduct your survey in one of several ways on the Internet, using your company's Intranet or using pen and paper. Once the respondent completes the survey, the results can be analyzed with Survey Select Expert or the data can be exported to SPSS, Excel, or any ODBC-compliant application.

Administrator Components

Create surveys for the Internet, Intranet, or hard-copy
Email links or surveys to respondents with email addresses
Send reminders to people who did not complete the survey
Easy to use data entry wizard
Respondent information stays anonymous and confidential or can identify the respondent
Import and export raw data
ODBC compliant database; export to ODBC applications directly from Survey Select Expert

Survey Select Expert Analyzer

Analyzer allows you to view the data many different ways at a click of a button. Analyze your responses and create custom reports in easy to read tables and graphs. Final reports can be printed from Survey Select Expert, exported to Microsoft Office applications, or published on the web or to Word or RTF.

Analyzer Components

Sort or summarize data by demographic cuts of information
Sort or summarize data by individual questions and/or topics
Sort or summarize data by scale type
View statistical information in graphical form
Analyze responses to open-ended questions using key word analysis