Blog Post

Telecommuting Success

By: Marcie Levine; Chelsea Daggett
Published: 9/7/2017

Flexible options that support the work/life balance are increasingly being implemented in many organizations to attract and retain high-performing employees.  Workplaces increasingly use agile solutions that offer employees flexibility in aspects of work like adjustable schedules, unlimited paid time off, and the ability to transfer down. In fact, almost one third of employees consider flexibility the most important factor when considering job offers. (1)

One of the most important developments in workplace agility is the option to telecommute which grew by 115% over the past decade. (2) There are a lot of considerations when developing a telecommuting policy.  Is there top-level support, what positions are conducive to telecommuting, who will be able to telecommute and for how many days per week? (3)

Equally important to telecommuting success is both determining the logistical aspects of an off-site job, as well as the soft-skill competencies employees need to stay connected to the organization.  We generally can decide if the technical and logistical aspects of a job is a good fit for telecommuting, but we don’t often pay as much attention to important organizational competencies like collaboration, communication, integrity and agility skills that will be needed from telecommuting employees.  

If you are using a 360 degree assessment program in your organization, like our ActiveView 360 platform, you can use the aggregate data to determine current levels of proficiency in the soft-skill competencies like the ones mentioned above.  Understanding this baseline profile of competency proficiency can help determine where there may be gaps between the actual performance of employees and the needs of the organization.  Training programs and focused action-planning can then be implemented to close the gaps in expertise.  

Telecommuting offers many benefits to organizations and aggregate data from 360 degree assessments can help create a focus on the soft-skills needed for telecommuters to be successful.  Measure the strength of your organization based on competencies like communication, collaboration, change management, agility and integrity using aggregate data from 360 degree assessments to help implement a successful telework policy that fits your organization.

 Related Posts

You've analyzed your 360 feedback report, now what?


1. It's important to keep flexing II Cornell HR Review
2. 2017 State of Telecommuting In the US II Global Workplace Analytics
3. What Should We Consider Prior to Telecommuting Practice? II SHRM

ActiveView 360 Degree Assessments

The ActiveView 360 system is a fully-automated, configurable feedback tool for 360 degree assessments. Flexible Set-Up and Design, Straightforward Administration and Balanced, Actionable Reports. Easy...

learn more

ActiveView 360 Process Demo

360 Degree Process Demo Here is a fun 360 degree process demo, showing you the steps involved in a feedback assessment process. It will take...

learn more

Request an ActiveView 360 Quote

Need more information regarding your 360° feedback needs and how we can help? Please complete the form describing some of the details of your 360...

learn more