Blog Post

I believe this information to be valuable as anecdotal information for companies trying to understand whether their competencies are comparable in nature to other organizations’ competencies.  My personal belief is that if Integrity is not one of the top three competencies, then that is a red flag for the organization.  Integrity generally equals trust, and it’s hard to work on any of the other competencies without having the trust of the employees.  I am pleasantly surprised by Resilience and Accountability being in the top three competencies, and not surprised at all at the fact that Customer Focus is consistently high scoring as well.

Vision/Strategy can be low because sometimes it’s hard for the message to flow through an organization, sometimes there’s not a consistent message on vision, and sometimes the organization can be lacking an enunciated strategy.  Conflict Management is also a tough set of skills that is not always focused on in organizations.  Managing People, on the other hand – low in both years – is somewhat surprising.  If an organization is willing to put the time, money and energy into deploying 360 assessments, then hopefully they would be paying attention to the people management skills within the organization.  From my individual de-briefs, I think that the first line managers are not always provided the skill training to go from independent contributors to managing people, and while the top managers can provide great leadership to the middle management team, sometimes managerial modeling does not flow down to the next level of supervisors/managers.

Does this analysis make sense from your own perspective?